In March Breville told us to expect a short delay on all spare part order for Breville, Kambrook and Philips products due to a software upgrade in Australia. The delay has gone on much longer than expected and impacts all NZ businesses that have a spares service. It think we can almost see the light at the end of the tunnel, but I have been wrong about that in the past.
Shipment number two
Breville Australia have confirmed they are working on 8 of our purchase orders. These orders are being picked and prepared for dispatch in Sydney. Once these batch orders are delivered to our Auckland warehouse facility they will be broken into the smaller customer-sized orders and be shipped out to you.
Small spanner in the works
Nothing is straight forward at the moment. The Breville dispatch team is currently battling with an error that is barring them from dispatching our latest shipment. They are working to fix this ASAP and it seems that we have the highest priority.
I expect the below orders to be fulfilled on the next shipment from Breville Australia. It is possible that some of these item will not be supplied on the shipment. I am yet to get information on which products have actually been picked.
I will post another update once I have had confirmation of their dispatch from Breville.
Order |
Product # |
qty |
|
20594 |
10130362 |
1 |
|
20628 |
10130280 |
1 |
|
20642 |
10080448 |
1 |
|
20654 |
10130254 |
1 |
|
20658 |
10070065 |
1 |
|
20659 |
10130242 |
1 |
|
20662 |
10130342 |
1 |
|
20675 |
10130019 |
1 |
|
20682 |
10130099 |
1 |
|
20718 |
10130120 |
2 |
|
20819 |
10080833 |
1 |
|
20825 |
10130397 |
1 |
|
20851 |
10130419 |
1 |
|
20865 |
10130402 |
1 |
|
20874 |
10130093 |
1 |
|
20875 |
10130176 |
1 |
|
20876 |
10080073 |
2 |
|
20878 |
10130328 |
1 |
|
20888 |
10080072 |
1 |
|
20896 |
10130039 |
1 |
|
20953 |
10130187 |
1 |
|
20959 |
10130838 |
4 |
|
20973 |
10130187 |
1 |
|
21010 |
10130402 |
1 |
|
21011 |
10130148 |
1 |
|
21018 |
10134097 |
1 |
|
21023 |
10070116 |
1 |
|
21029 |
10133993 |
1 |
|
21082 |
10131696 |
1 |
|
21084 |
10133272 |
1 |
|
21106 |
10130187 |
2 |
|
21114 |
10130203 |
1 |
|
21117 |
10081273 |
1 |
|
21238 |
10130207 |
1 |
|
21356 |
10135143 |
2 |
|
21360 |
10130356 |
1 |
|
21360 |
10130362 |
1 |
|
21435 |
10133436 |
1 |
|
21436 |
10130421 |
1 |
|
21450 |
10130148 |
1 |
|
21459 |
10130119 |
2 |
|
21483 |
10130839 |
1 |
|
21488 |
10133640 |
1 |
|
21501 |
10130148 |
1 |
|
21571 |
10130402 |
1 |
|
21617 |
10130040 |
1 |
|
21638 |
10130407 |
1 |
|
21645 |
10130062 |
1 |
|
21650 |
10134148 |
1 |
|
21653 |
10130902 |
1 |
|
21656 |
10130352 |
1 |
|
21730 |
10131591 |
1 |
|
21736 |
10080585 |
1 |
|
21740 |
10130177 |
1 |
|
21741 |
10133677 |
1 |
|
21753 |
10130368 |
1 |
|
21794 |
10130148 |
1 |
|
21798 |
10131255 |
1 |
|
21804 |
10132759 |
1 |
|
21810 |
10133583 |
1 |
|
21823 |
10130280 |
1 |
|
21825 |
10130416 |
1 |
|
21857 |
10133992 |
1 |
|
21881 |
10131257 |
1 |
|
21896 |
10080754 |
1 |
|
21971 |
10130128 |
1 |
|
21975 |
10133216 |
1 |
|
22000 |
10130132 |
1 |
|
22067 |
10130880 |
1 |
|
22080 |
10130108 |
1 |
|
22093 |
10130348 |
1 |
|
22094 |
10132126 |
1 |
|
22104 |
10080584 |
1 |
|
22106 |
10130366 |
1 |
|
22117 |
10130355 |
1 |
|
22213 |
10130402 |
1 |
|
22252 |
10081273 |
1 |
|
22413 |
10130105 |
1 |
|
22422 |
10130115 |
1 |
|
22428 |
10130005 |
1 |
|
22567 |
10130411 |
1 |
|
22568 |
10130148 |
1 |
|
22590 |
10130222 |
1 |
Wait my order is not listed??
Sorry about that. If your order does not appear on this list your items will be assigned to the next shipment. Please do contact me if you would like further assistance.
Thanks for you patience
Both myself and the team at Breville appreciate how patient you have been. The Breville software update has caused a bigger problem than they could have anticipated. Thank you so much for your patience to date.
